Our current job openings are listed below. For internships or volunteer opportunities, please click here. For consideration for any of the listed positions, submit a cover letter and resume to:

Human Resources
Crittenton Women's Union
Ten Perthshire Road
Brighton, MA 02135
Fax: 617.254.7966 or
E-mail: rackerman@liveworkthrive.org

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• Administrative Assistant (Part-Time)
• Facilities & Operations Manager
• Clinical Case Manager, Community Housing
• Accounting Coordinator
• Coordinator of Workforce Development
• Case Manager (PT - Housing Services)
• Program Coordinator, Hot Jobs to Homes (HJTH)
• Driver / Food Services Assistant
• Director of Development
• Part-time Home Visitor/Literacy Coach
• Residential House Staff (Housing Services)

Administrative Assistant (Part-Time)

Posted: August 13, 2008

I. General Summary of Duties: The Administrative Assistant is responsible for administering all activities required to maintain and enhance the operations of the Community Housing. Responsibilities include but are not limited to: administrative operations; fiscal and budget administration; marketing; data and contract management. The goal of this position is to ensure efficient operations in order to obtain program and organizational goals. This position is non-exempt.

II. Supervisor: Rujeanna Storer, Coordinator of Community Housing

III. Essential Duties of The Position:

1. Administrative Operations: Conducts daily administrative operations, purchasing, licensure; serves as key liaison between programs and administrative departments to insure efficient support of consumers and staff; manages and monitors equipment maintenance and training to insure cost effective, quality operations and service delivery.

2. Fiscal and Contract Administration: Monitors and evaluates all enrollment and billing activities to insure maximum reimbursement for services; assists in developing and administering program budgets; monitors purchasing and inventory systems; maintains data on utilization and reimbursements trends; serves as liaison with fiscal department; administers contracts to insure compliance with fiscal, programmatic and licensing requirements; serves as resource to contract managers and referral sources.

3. Data Management: Manages and improves data collection systems and procedures to insure timely reporting for internal and external use; reviews data to identify issues and trends which affect program operations, service delivery and marketing; maintains departmental databases and other resources.

4. Marketing and External Relations: Assists with the development, implementation and evaluation of marketing strategies, materials and events; serves as liaison to facilitate information between Crittenton Women’s Union and other organizations.

5. Administrative Support: Provides administrative support to the Coordinators of the programs making up the Child and Family Services department and the Director of Child and Family Services, including special and routine projects, which include but is not limited to: data collection, recordkeeping, data entry, photocopying, file organization and maintenance, and other clerical work as needed.

6. Miscellaneous: Performs other tasks as required to support and maximize the programs and services of the Crittenton Women’s Union.

IV. Knowledge and Skills & Abilities:

1. Ability to learn
2. Bias for action — being proactive, showing initiative, and taking ownership
3. Conceptual thinking — using basic rules, seeing patterns, and problem-solving
4. Customer service — meeting customer needs, showing concern for order and quality
5. Collaborating with others — working in teams, showing flexibility and self-control
6. Organizational insight — showing organizational awareness, commitment, and alignment

V. Educational Requirements: At least two years of full-time or equivalent part-time, secretarial experience with a strong knowledge of Microsoft Office Suite. Ability to perform simple arithmetic functions a must.

VI. Physical Demands/Working Conditions: Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Work is performed in the community and in an office environment. Work may be stressful at times.

Facilities & Operations Manager

Posted: August 13, 2008

Scope: The Facilities & Operations Manager is responsible for administering and carrying out activities required to support the quality, efficiency and cost effectiveness of the administrative operations of the Crittenton Women’s Union, including, but not limited to:purchasing and inventory control; licensure and compliance; telecommunications; equipment management; and, routine and special projects at both main sites and the four satellite locations.

Supervisor: Director of Facilities and Operations

Primary Responsibilities:

Purchasing And Inventory Control: Implements and maintains systems for ordering, distribution, and inventory of all supplies and equipment, as needed; Implements and audits purchasing procedures to maximize centralized and bulk purchasing which is cost effective; meets budgetary requirements and reporting guidelines for purchasing, distribution and inventory control; informs and trains staff on procedures for purchasing and inventory control; administers and maintains account allocation and other reports and documentation to meet internal and external operating and reporting requirements.

Telecommunications: Responsible for systems administration for the organization’s telecommunication’s network, including but not limited to: coordination equipment needs and set-up for new and departing staff; maintains, updates and implements standard operation procedure; routinely audits and updates voice mail and related systems for operational and quality control as primary liaison to provide technical assistance and troubleshooting as needed on the organization’s telecommunication system.

Equipment Management: Maintains systems for a comprehensive inventory of fixed assets for financial, programmatic, regulatory, contractual and insurance purposes; manages upkeep and troubleshooting of all business equipment, including copiers, fax machines, and printer stations; manages equipment maintenance systems and agreements to insure cost efficient and consistent operations; reviews, analyzes and recommends purchasing and leasing options for business equipment; maintains and reports account allocations and other reports and documentation on equipment to meet fiscal and budgeting requirements.

Facilities Maintenance: Assists Director of Facilities and Operations in supporting the efforts of the Facilities Team to carry out all activities required to maintain all facilities and grounds in a manner which promotes organizational operations, growth, and security and which projects a positive image to the community. Works with the Building Supervisor to coordinate and schedule vendors and service contractors as needed for seasonal and special projects such as: window cleaning, landscaping, snow plowing etc.

Works with Director of Facilities & Operations to develop and implement SOPs for maintaining and enhancing facilities and operational systems.

External Relations: Serves as the primary contact with external vendors and service contractors and as backup contact for all facility related regulatory and compliance site visits and inspections.

Emergency Facilities Contact: Serves as Emergency Operations Contact for one week per month including weekend to rotate with other Facilities/Operations staff. Schedule to be prepared by Director of Facilities and Operations.

Special Projects: Assists with routine and special projects to support the Facilities Department and the administrative operations of the organization.

Job Qualifications: Hands on facilities and operations manager, to include carpentry, plumbing, electrical, troubleshooting of all business equipment, equipment management, bulk purchasing, inventory control, recommends purchasing and leasing options, manage equipment systems and agreements, landscaping, on-call duties, proficient in all Microsoft Office products (excel, word etc.),supervise staff, train staff, telecommunication responsibilities to include but limited to: coordination equipment needs and set-up, primary liaison to provide technical assistance, preferred license in one of the trades. Hours: M-F 8-4. Salary $42K - $47K. All experience considered.

Clinical Case Manager, Community Housing

II. Supervisor: Rujeanna Storer, Coordinator of Community Housing

III. Essential Duties of the Position

1. Case Management and Housing Search: Conducts client needs assessment and intake in accordance with organizational, programmatic and social work practice guidelines and standards; Develops individual client service plans which define short- and long-term goals; Refers as needed for appropriate service provision and advocates on behalf of clients accordingly; Provides counseling, crisis intervention, and prevention services as needed; Provides education regarding the housing search process and supports clients in performing housing search; Maintains regular contact with clients as specified in service plan and program requirements; Monitors client needs and progress on an ongoing basis and updates service plans regularly; Maintains records and documents client progress in accordance with program standards and contract outcome requirements; Participates in case conferences as needed around client and service delivery issues; Provides clinical support to Community Housing team to effectively manage crisis situations and ensure that standardized reporting procedure is followed; In collaboration with the Director of Case Management and Social Work Services, provides clinical support to Community Housing staff regarding Community Housing Program clients

2. Life Skills Instruction: In collaboration with other Case Management staff, develops and conducts workshops on a variety of topics to support clients to attain and maintain economic independence, self-sufficiency, responsible parenting, and family stability. Topics may include, but are not limited to: child development, parenting education, personal health and safety, budget management, nutrition and meal planning, vocational readiness skills, housing search, legal issues and family planning. Provides life skills education and coaching in the areas above to individual client families

3. Service Delivery: Carries out all services and related activities to insure and support daily operations in accordance with program standards and outcome requirements, including, but not limited to: , home visits, liaison and referrals with other service organizations and across programs at Crittenton Women's Union recordkeeping, and reporting around client and program issues; Works with clients to insure effective participation, consistent attendance and adherence to program standards and outcome requirements; Plans and implements all service delivery activities as needed and in collaboration with staff and volunteers; Identifies, recommends and implements services in response to evolving client and program needs; Collects and processes data and information to meet program requirements and to inform and support decision making; Prepares and disseminates routine and special reports as needed.

4. External Relations: Serves as liaison to DTA and other community-based organizations to promote positive working relationships on behalf of client families, promote visibility of the program, and ensure ongoing referrals and effective utilization of Crittenton Women's Union's services, and to meet program and contract enrollment and outcome goals. Participates in appropriate community and professional forums as a representative of Crittenton Women's Union; Develops and strengthens the Community Housing Program's referral network, including developing a resource bank to be used by all Case Managers.

5. Miscellaneous: Performs other tasks as required.

IV. Knowledge and Skills & Abilities:

1. Basic knowledge of principles, procedures, techniques, trends, and literature of social work (e.g., mental health issues, human development, social policy, developmental disabilities, cultural factors, etc.) in order to meet social work responsibilities.

2. Intermediate knowledge of principles of mental health education in order to relay/clarify findings, when clinically indicated, to colleagues, community agencies (e.g., Department of Transitional Assistance, Department of Social Services, Social Security Administration, Department of Justice, etc.), interested persons, etc.

3. Basic knowledge of principles of community organization, case coordination, and advocacy to initiate/coordinate service delivery and follow-up services.

4. Intermediate knowledge of scope and activities of public and private health and welfare agencies in order to enhance the level of guest's welfare and promote families' long-term stability.
5. Intermediate knowledge of current standards in mental health, public health and public welfare, and Federal and State programs in these fields in order to provide advocacy and enhance guests functioning/access to identified community resources.

6. Intermediate knowledge of recognized treatment interventions such as risk assessment, family, group, and individual psychotherapies, psychosocial education, substance abuse interventions, crisis intervention, etc. in order to address identified service needs.

7. Advanced knowledge of National Association of Social Workers (NASW) Code of Ethics, Board of Behavioral Sciences (BBS) laws, rules and regulations pertaining to the delivery of clinical practice within the institution/parole mental health system in order to ensure professional competence.

V. Educational Requirements:

At least two years of full-time, or equivalent part-time, professional experience as a clinical social worker after earning a Master's degree in social work.. Massachusetts license is desirable. Proficiency in Spanish helpful.

VI. Physical Demands/Working Conditions:

Accounting Coordinator

Division: Administration and Finance

Supervisor: Chief Financial Officer

Scope: The Accounting Coordinator is responsible for conducting activities required to maintain and enhance the finance functions at Crittenton, including, but not limited to: accounts payable; accounts receivable; general ledger entries; reconciliations and reporting; and, other responsibilities as assigned.

Primary Responsibilities:

Accounts Payable: Processes accounts payable, including petty cash management and reconciliation, data entry of invoices, reconciling vendor statements, maintaining vendor data, reviewing of accounts payable aging for payment selections, preparing check run, matching checks with invoices, preparing checks for mailing and filing invoices and maintaining full records in accordance with established deadlines and organizational procedures; serves as liaison with external vendors to ensure accurate, efficient processing of invoices; works with staff and chief financial officer as necessary to refine procedures, and maintain and evaluate controls.

Accounts Receivable: Processes accounts receivable, including coordination and preparation of invoices for billing of contracts and grants in accordance with deadlines and billing requirements; maintains program statistics necessary for billing and regulatory filings; enter and maintain up to date analysis of contract or grant budget to general ledger/bill; maintain accounts receivable billing files and billing report including posting of invoices and payments; prepare daily bank deposit and related control sheet; prepares daily bank transfer/deposit and related control sheet; reconcile accounts receivable and revenue to general ledger, review aging, maintain timely collection and assist with cash flow information. Works with the director of finance to monitor contract activity to contract budget; serves as liaison to program managers for problem solving and to ensure accurate, efficient processing of invoices; works with staff and chief financial officer as necessary to refine procedures, and to maintain and evaluate controls.

General Ledger: prepares assigned journal entries for general ledger, including but not limited to postage allocations, copier allocations, and petty cash.

Reconciliations and Reporting: Compiles and distributes routine and special reports to insure compliance with timely, accurate processing and recording of accounts payable and receivable; proactively manage audit requirements such as a log of donations greater than $5,000 and assets related invoices; prepares and maintains payables and receivable audit schedules at year end.

Financial Support of the Business Assigned: participates and takes minutes in the reviews of monthly financial reports with program directors; assist in revenue and expense variance analyses; follow up on action items for further analysis and corrective action plans; assist in development of forecasts and budgets.

Routine and Special Projects: Assists with routine and special projects to support the objectives of the finance department's fiscal operations; expected to lead at least one operational project for the department determined during the planning process.

Miscellaneous: Other assignments as required to insure the fiscal stability and operational viability of Crittenton Women's Union.

 

 

Coordinator of Workforce Development

Essential Duties and Responsibilities

Program Management:

• Provides overall management of the workforce development programs including the Woman to Woman program and supervision of the career and academic support specialists;
• Designs and manages CWU's Mentor program including training sessions for mentors and participants, matching, recruitment, and day-to-day support of both mentors and participants;
• Carries out and manages service delivery to meet consumer, fiscal and program goals and objectives;
• Analyzes program and consumer specific data and prepares and disseminates reports required for internal management and for compliance with external regulations and funding requirements;

Staff Management:

• Recruits, trains, supervises and evaluates staff in accordance with job descriptions, program outcomes and performance objectives;
• Makes recommendations around staffing patterns to meet operational goals;
• Provides direction and training for staff to foster professional development, enhance service delivery and enable staff to effectively carry out program and organizational goals and objectives;

Program Development:

• Works closely with the Director of Education and Workforce Development, Education Coordinator and Chief Operating Officer to strengthen the education and workforce development department;
• Establishes, creates and manages partner relationships and collaborative efforts to improve workforce development programming;
• Assesses and monitors program operations and outcomes for the purpose of improving quality of service delivery and cost effectiveness;
• Implements ongoing systems for data management, quality control and reporting;
• Works with program staff to evaluate consumer, program, and external needs and implements service changes to address those needs;

Fiscal Management:

• Monitors contracts in compliance with funding, programmatic and organizational requirements;
• Carries out and coordinates all activities necessary to insure full and accurate reimbursement and reporting;
• Acts as a liaison with funding sources;

Marketing and External Relations:

• Participates in external committees and coalitions;
• Develops and maintains working relationship with Boston area employers, including colleges and universities, to recruit mentors and to develop internship and job shadowing opportunities for clients with placements throughout the city;
• Develops and disseminates promotional materials to market the education and workforce development programs;
• Outreaches to community partners for participant referrals and recruitment;

Case Manager (PT - Housing Services)

The Case Manager is responsible for carrying out client support services for the programs of Crittenton Women's Union. The Case Manager is responsible for all service activities including, but not limited to: case management, general lifeskills instruction and the delivery of services consistent with program objectives and standards. The mission of Crittenton Women's Union is to assist individuals and families to preserve and maximize their life options and to attain and sustain self-sufficiency and economic independence. The Case Manager reports to the Assessment Center Coordinator

Specific Responsibilities:

Case Management: Conducts client needs assessment and intake; Develops individual client service plan which defines short- and long-term goals; Refers as needed for appropriate service provision and advocates on behalf of clients accordingly; Provides counseling, crisis intervention, mediation and prevention services as needed; Maintains regular contact with clients as specified in service plan and program requirements; Monitors client needs and progress on an ongoing basis and updates service plans regularly; Maintains records and documents client progress in accordance with program standards and contract outcome requirements; Participates in case conferences as needed around client and service delivery issues.

Lifeskills Instruction: In accordance with program standards and contract requirements, develops, coordinates and conducts workshops on a variety of topics to support clients to attain and maintain economic independence, self-sufficiency, responsible parenting and family stability. Topics may include, but are not limited to: child development, parenting education, personal health and safety, budget management, nutrition and meal planning, vocational readiness skills, housing search, legal issues and family planning.

Service Delivery: Carries out all services and related activities to insure and support daily operations in accordance with program standards and outcome requirements, including, but not limited to: staff coverage, liaison and referrals with other service organizations and across programs at Crittenton Women's Union. Maintain recordkeeping, and reporting around client and program issues; Works with clients to insure effective participation and adherence to program standards and outcome requirements; Plans and implements all service delivery activities as needed and in collaboration with staff and volunteers; Identifies, recommends and implements services in response to evolving client and program needs; Collects and processes data and information to meet program requirements and to inform and support decision making; Prepares and disseminates routine and special reports as needed.

Miscellaneous: Other activities as required to insure the stability and growth of the programs and services of Crittenton Women's Union.

Work Location(s): This position requires travel between office locationsin Brookline, Allston, and Brighton.

Program Coordinator, Hot Jobs to Homes (HJTH)

Essential Duties of The Job:

1. Oversee the start-up of this creative pilot program designed to help low-income families attain economic independence.
2. Hire, train, and supervise two program mentors, and an administrative assistant, as well as other staff as needed.
3. Recruit, select, and enroll families for program.
4. Help design and implement program policies and procedures including training curriculum, incentive systems, asset-building program, and data collection.
5. Coordinate program partnership with external and internal partners such as program evaluator, housing authority, employers, funders, and internal CWU programs/resources.
6. Work directly with participant families to help them achieve their goals.
7. Participate as a member of the HJTH Advisory Committee to help evolve program design.
8. Publicly promote and educate others about the program.
9. Assist in obtaining financial support for the program.
10. Performs other duties as required or requested.

Knowledge, Skills and Abilities:

1. Ability to work in collaborative efforts to effectively engage all stakeholders.
2. Interest in innovative, creative, and specialized programs.
3. Desire to work in a non-traditional participant directed environment.
4. Ability to work independently to accomplish goals and tasks assigned.
5. Ability to work effectively with groups and individuals representing a variety of needs, abilities, and socioeconomic backgrounds.
6. Ability to respond to common inquiries or complaints from community members, regulatory agencies, or members of the business community.
7. Excellent verbal and written skills a must.
8. Ability to present information to top management, public groups, and/or boards of directors.
9. Ability to define problems, collect data, establish facts, and draw conclusions.
10. Effective problem-solving skills, including demonstrated skills in successful conflict resolution.
11. Ability to work flexible hours, including some evenings, as needed.

Education/Experience:

1. Minimum of a Bachelor's Degree, Master's Degree in a related field preferred;
2. 2+ years' prior experience working in a human services program
3. Prior experience in new human service program start-up preferred
4. Prior experience in supervision of human services staff preferred
5. Candidates from diverse racial and ethnic backgrounds strongly encouraged to apply; Spanish-speaking ability a definite plus.

Driver / Food Services Assistant

Updated: July 1, 2008

Full-Time (Monday - Friday, 7:30 a.m. - 2:30 p.m.) & Part-Time (Saturday, Sunday, Monday 1 p.m. - 8 p.m.) Responsibilities include:

• food preparation and delivery of meals;
• receives, stores, and stocks food supplies; and
• maintains and cleans all kitchen areas / rooms and equipments.

Must have MASS Driver's License, clean driving record, CORI record check, and strong customer service skills. Experience working in hospitality and/or restaurant setting a plus.

Director of Development

Posted: May 12, 2008

Crittenton Women's Union is seeking an individual who will be responsible for overseeing annual fundraising operations during the planning phase of a comprehensive campaign. This position will oversee annual giving, corporate and foundation relations and fundraising events including the Annual Amelia Earhart Award luncheon. She/he will work to establish long-term partnerships and strengthen existing relationships with the corporate and foundation sector to support grants as well as other events. In addition, the Director of Development will oversee the annual giving program focused on broadening the constituent base and growing annual gifts from $1,000 - $10,000.

Duties include the following:

• Expands and enhances annual giving, fundraising events and corporate and foundation relationships by directing and coordinating activities related to obtaining financial support.
• Uses statistics to evaluate current Annual Fund programs and to make recommendations for program changes.
• Oversees the acknowledgment and recognition of all annual fund gifts, including the annual report to donors.
• Identifies emerging business leadership and industry trends with a special emphasis on developing high value-exchange corporate alliances. Identify, evaluate, cultivate and solicit five- and particularly six figure (and larger) philanthropic commitments to support the mission and goals of the organization.
• Works closely with VP of Institutional Advancement, the Director of Communications and Marketing and the President and CEO to create opportunities to build awareness among corporate and foundation constituencies in order to build and significantly expand positive fund-raising relationships.
• Integrate efforts with the Annual Amelia Earhart Award Luncheon.
• Initiate opportunities for the CEO to interact with corporate and foundation leaders
• Identify potential major gift prospects for cultivation by the V.P. Advancement and President/CEO.
• Work directly with program staff to develop new approaches to foundations and corporation entities.
• Oversee development, writing and editing of highly competitive proposals for corporate and foundation prospects.
• Maintain a rigorous schedule of contacts with corporate and foundation representatives, creating moves management plans related to them, compelling presentations and comprehensive fundraising proposals.
• Oversee the monitoring of proposal and grant reporting deadlines.
• Manage and direct the growth and impact of annual giving and related donor events.
• Maintain high quality stewardship process for active corporate and foundation prospects and donors. Ensure that stewardship and reporting requirements are met to sustain successful partnerships by maintaining detailed records of solicitation activities.
• Supervise grants writer and part-time annual fund manager.

Part-time Home Visitor/Literacy Coach

• Develop and maintain positive relationship with parents to assist them to identify their strengths
• Provide weekly home visits – (either twice a week for half an hour or one hour visit per week)
• Focus on developing children’s capacity for communication and verbal skills, preparing children for future school success.
• Bring a new book or an educational toy weekly (free to family)
• Model for parent appropriate ways to verbally interact with their child using the books and toys.
• Attend mandatory weekly two hour staff meeting
• Write an anecdotal report for each home visit in a timely manner and maintain updated family files
• Provide referrals with other service organization and programs as needed
• Other tasks as assigned by the program coordinator or program supervisor

• High School level of education or higher
• Good communication skills
• Experience in early childhood education, literacy, parenting or home visiting.
• Candidate should be warm, nurturing and respectful of individual and cultural differences
• Knowledge of diverse cultures and experience with at-risk population desirable
• Good organizational skills
• Ability to speak Spanish, Cape Verdean Creole, Haitian Creole, Vietnamese or another language a plus.
• Flexible schedule and willingness to work evenings and weekends
• Access to car is required

Residential House Staff (Housing Services)

Updated: March 24, 2008

House Staff to work full-time and part-time positions, days, overnights, evenings, or weekends with homeless families in shelter program. Staff will provide supervision guidance to residents in their daily activities. Experience working with homeless population and/or education related services preferred. This position requires a CORI check.

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If you would like additional information on any of these positions, please contact our Human Resources office at 857.559.2138 or rackerman@liveworkthrive.org.

For consideration for any of the listed positions, submit a cover letter and resume to:
Human Resources
Crittenton Women's Union
Ten Perthshire Road
Brighton, MA 02135
Fax: 617.254.7966 or
E-mail: rackerman@liveworkthrive.org

Crittenton Women's Union is an Affirmative Action / Equal Employment Opportunity
employer committed to diversity.