Our current job openings are listed below. For internships or volunteer opportunities, please click here.

For consideration for any of the listed positions, please submit the following:

• cover letter
• resume, and
• a completed employment application (download a PDF , or Word document )

Human Resources
Crittenton Women's Union
Ten Perthshire Road
Brighton, MA 02135
Fax: 617.202.0330 or
E-mail: rackerman@liveworkthrive.org

. . . . . . . . . .

• Scattered Sites Coordinator
• Full-Time Facilities Staff (8 a.m.–4 p.m. weekdays)
• Healthy Families Supervisor (32 Hours/Week)
• Full-Time Program Supervisor, 3-11pm M-F
• Higher Education Specialist – PT or FT
• Vice President for Institutional Advancement
• Corporate and Foundation Relations Coordinator
• Case Management Supervisor (Master’s Level)
• Case Manager – Housing and Family Mobility
• Guest Advocate, Per Diem
• Part-Time Program Supervisor,12-10pm Saturday & Sunday

Scattered Sites Coordinator

Posted: July 30, 2010

Position: Coordinator/ Community Housing and STEPS Programs

Division: Housing and Family Mobility Services

Supervisor: Director of Family Mobility

Scope: The Coordinator of Community Housing and STEPS programs is responsible for coordinating all activities of the scattered sites housing services at Crittenton Women’s Union, including, but not limited to: program management; staff management; fiscal management; program development; and marketing and external relations. The goal of this position is to provide oversight and coordination of the operational aspects of the scattered sites programs consistent with the program and organizational goals of Crittenton Women’s Union and to insure effective and efficient service delivery.

Primary Responsibilities:

Program Management: Responsible for the coordination of housing services in the scattered sites programs consistent with program goals and quality standards of practice; implements policies and procedures for program operations consistent with the goals of Crittenton Women’s Union and with external and funding requirements; carries out and manages service delivery to meet consumer, fiscal and program goals and objectives; responsible for collecting and analyzing program and consumer specific data and for the preparation and dissemination of reports required for internal management and for compliance with external regulations and funding requirements.

Staff Management: Recruits, trains, supervises and evaluates staff in accordance with job descriptions, program outcomes and performance objectives and Crittenton Women’s Union personnel policies; makes recommendations around staffing patterns to meet program operation goals; provides direction and training for staff to foster professional development, enhance service delivery and enable staff to effectively carry out program and organizational goals and objectives.

Fiscal Management: Monitors contracts in compliance with funding, programmatic and organizational requirements; carries out and coordinates all activities necessary to insure full and accurate reimbursement and reporting; acts as liaison with funding sources as needed.

Program Development: Works with management staff to identify program needs and makes recommendations for new or modified programs services in response to consumer and community needs and organizational priorities; implements and integrates new and redesigned services components as needed; assesses and monitors program operations and outcomes for the purpose of improving quality of care, service delivery and cost effectiveness; implements ongoing systems for data management, quality control and reporting; works with program staff to evaluate trends in consumer needs and utilization to assist with the targeting of services.

Marketing And External Relations: Assists with the development and implementation of marketing and public relations strategies to increase utilization and awareness (public, professional and community) of housing programs; serves as the operational liaison around housing services; promotes visibility and positive image of Crittenton Women’s Union.

Miscellaneous: Other activities as required to insure the stability and growth of the programs and services of Crittenton Women’s Union.

Full-Time Facilities Staff (8 a.m.–4 p.m. weekdays)

Posted: July 22, 2010

Scope: The purpose of this position is to be responsible for maintaining a high level of neatness, cleanliness, and safety primarily throughout Crittenton Women’s Union’s Brightonfacility but not limited to this property. Duties include: general maintenance; grounds maintenance; troubleshooting phone and computer problems; routine and special projects.

Supervisor: Director of Facilities and Operations

Primary Responsibilities:

Maintenance: Responsible for building maintenance and repairs with a focus on safety and cleanliness.Tasks include: basic plumbing & electrical repairs, furniture moving, painting, plastering, carpentry, troubleshoot phone and computer problems etc. Responsible for contacting vendors, as needed, for: boiler repair, oil delivery, trash removal, extermination, elevator repair, etc.

Grounds: Perform daily cleanup and maintenance of grounds, parking area, and smoking area as needed; grass cutting and raking;snow and iceremoval.

General: Responsible for supporting of maintenance crew with a focus on safety and cleanliness in the Hastings House, including but not limited to: empty trash receptacles; mop and vacuum floors; shampoo carpets; wash, wax, buff floors; wash windows; woodwork, lighting fixtures and other projects as assigned throughout facility.

Security: Conduct regular rounds/walk-through of facility checking individual alarms, emergency lights, outside lights. Report any malfunctions to supervisor.

External Relations: Serves as the backup contact for all facility related regulatory and compliance site visits and inspections as well as external vendors and service contractors as needed.

Emergency FacilitiesContact: Serves as emergency operations contact for one week per month including weekend to rotate with other Facilities/Operations staff. On call duties for snow removal November 1^st—April30^th (schedule to be prepared by Director of Facilities and Operations).

Other: Bring all issues in need of clarification to supervisor’s attention as soon as possible; monitor equipment and notify supervisor of any required repair or service in a timely manner to prevent disruptions. Provide van transportation support for the organization between various sites in Boston.

Miscellaneous: Perform other tasks as required to support and maximize Crittenton Women’s Union’s programs and services.

Job Qualifications: Hands-on facilities and operations to include carpentry, plumbing, electrical, troubleshooting of all business equipment, equipment management, bulk purchasing, inventory control, recommends purchasing and leasing options, manage equipment systems, landscaping, on-call duties, proficient in all Microsoft Office products (Excel, Word, etc.).

Healthy Families Supervisor (32 Hours/Week)

Posted: July 2, 2010

General Summary of Duties: This position is focused on providing quality, supportive supervision to home visitors as they provide in-home services to children and families in CWU’s Healthy Families program. Healthy Families provides home visiting and group services to first-time parents who are 20 or under at the time of referral.

Supervisors: Coordinator of Healthy Families and Coordinator of Case Management Services for Hastings House

Essential Duties of the Position

1. Supervision: The Supervisor is responsible for providing weekly individual supervision sessions to each Healthy Families home visitor in accordance with the requirements of the program; reviewing and monitoring documentation; providing team meeting leadership in conjunction with the Healthy Families Program Coordinator; participating in orientation of new home visitors and interns; doing case record reviews on home visitors’ cases; conducting shadow visits with home visitors; providing coverage for home visitors on vacation; identifying and addressing learning needs of home visitors in individual supervision and making recommendations to the Healthy Families Program Coordinator; and generally providing the support and oversight necessary to ensure that the home visitors’ participants are receiving quality services according to the Healthy Families model.
2. Direct Service: In conjunction with other staff, the supervisor is responsible for developing and implementing parent and child groups for Healthy Families participants. The Supervisor may also be responsible for completing home visits in a home visitor’s absence.
3. Service Delivery: Carries out all services and related activities to ensure and support daily operations in accordance with program standards and outcome requirements, including, but not limited to: supervision and staff development to ensure high quality services; recordkeeping (both electronic and written) and reporting around participant and program issues; plans and implements all service delivery activities as needed and in collaboration with staff and volunteers; identifies, recommends and implements services in response to evolving participant and program needs; liaison and referrals with other service organizations and across programs at Crittenton Women’s Union; collects and processes data and information to meet program requirements and to inform and support decision-making; prepares and disseminates routine and special reports as needed.
4. Miscellaneous: Performs other tasks as required.

Knowledge, Skills & Abilities:

1. Intermediate knowledge of principles, procedures, and techniques in human service supervision.
2. Intermediate knowledge of child and adolescent development, including techniques for assessing development.
3. Experience with parent education and coaching, particularly with young parents.
4. General knowledge of scope and activities of community resources related to child development and family support.
5. Skill in leading groups for parents and children.
6. Ability to design and implement services in a culturally competent manner.
7. Flexibility, creativity, and the ability to take initiative in a fast-paced environment.

 Educational and Other Requirements: Bachelor’s degree or higher in child development, social work, early intervention, human services, or related field. Minimum of one year experience in a related position. Proficiency in Spanish helpful.

Physical Demands/Working Conditions: May involve prolonged sitting (including on the floor), some bending, stooping, and stretching. Lifting of up to 30 pounds occasionally. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Work may be stressful and fast paced at times. Requires some evening hours.

Full-Time Program Supervisor, 3-11pm M-F

Higher Education Specialist – PT or FT

Posted: June 20, 2010

I. General Responsibilities: Crittenton Women’s Union is seeking an experienced Higher Education Specialist to help program participants (primarily low income and/or homeless women) prepare for college or other training programs to further their education. The Higher Education Specialist will also be responsible for developing and maintaining relationships with training organizations, and institutions of higher education in order to place participants and graduates into these opportunities.

II. Supervisor: Program Supervisor

III. Essential Duties of the Position:

1. Provide individualized career planning and counseling to participants and alumnae.
2. Monitor and document participants’ progress according to individual service plans.
3. Establishes partnerships and opportunities with education providers.
4. Monitor and facilitate Participant College and training search utilizing the internet.
5. Conduct workshops on career planning and higher education exploration, Financial Aid, Study Skills, etc.
6. Preparing materials for workshops that promote access to higher education
7. Research best practices for promoting higher education among our client population and developing recommendations for improving our work.
8. Review participant individually and assess participant needs for training.
9. Maintain participant attendance records.
10. Prepare reports as required by program director and supervisor.
11. Refer participants to support services when needed.
12. Provide basic counseling and resources to students and assist them in overcoming barriers to education.
13. Continue to work with participants after they start their education programs to maximize retention and encourage further education.
14. Establish relationships with alumnae and provide support services to them as needed.
15. Participate in staff meetings and other events and programs of Crittenton Women’s Union.
16. Responsible for entering information in our computerized data tracking system (ETO)
17. Other tasks as assigned.
18. Miscellaneous: Other activities as required to ensure the stability and growth of Crittenton Women’s Union. 

IV. Education / Qualifications:

• College Degree Required. BA Preferred, AA with significant experience considered.
• Excellent analytical, organizational and communication skills.
• Working knowledge of Microsoft Office Suite.
• Prior experience in adult education development and training preferred.
• Ability to motivate active participation and engage skills development activities.
• Ability to work in a fast paced and dynamic work environment and meet deadlines
• Ability to keep up to date with the current labor market situation in Massachusetts as well as adjust to changes as needed.
• A demonstrated commitment to working in a social service setting and with a diverse population.
• Experience teaching or facilitating workshops.
• Experience in a higher education setting – a plus.
• Experience transitioning adults to college – a plus.

V. Physical Demands/Working Conditions: Position requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Work is performed in an office environment. Work may be stressful and fast paced at times.

Vice President for Institutional Advancement

Posted: June 20, 2010

Crittenton Women’s Union (CWU), a Boston based non-profit organization helping low-income women achieve economic independence, is seeking a Vice President of Institutional Advancement. This position is responsible for overall leadership of the organization’s fundraising and communications, is a member of the organization’s Leadership Team, and reports directly to the President/CEO.

About CWU: CWU operates on a $10 million annual budget with 120 employees. It provides services at numerous sites throughout Boston and has administrative offices located at One Washington Mall, Government Center, Boston.

Mission: CWU transforms the course of low-income women’s lives so that they can attain economic independence and create better futures for themselves and their families.

We accomplish this by:

• Providing safe housing, caring supports, education, and training programs;
• Innovating new programmatic designs based on research and client experience;
• Using this knowledge and experience to shape public policy and achieve social change.

Vice President of Institutional Advancement

As mentioned above, the Vice President of Institutional Advancement (VP of IA) reports to the President/CEO and serves on the organization’s Leadership Team, the primary group providing strategic and operational oversight to the organization. The VP of IA also works directly with the Board of Directors in the design and implementation of all fundraising and communications efforts. The role manages a team of five staff and is responsible for raising nearly $2 million annually in private philanthropy to supplement the operating and capital budgets, as well leading the capital campaign for the organization’s Innovations Fund.

The V.P. of IA leads a fundraising operation which includes annual giving, major gifts, planned giving, private and family foundation and corporate advancement. In addition, s/he oversees the complementary marketing and communications functions. The ideal candidate will be a seasoned professional with a proven track record in managing all aspects of development and external relations. CWU has implemented a major donor strategy for fundraising and experience with major donor cultivation and solicitation is particularly useful. The V.P. of IA must have solid experience in developing and implementing a comprehensive advancement strategy and be comfortable and effective in working directly with high-level volunteer leadership.

Although CWU seeks to find an experienced fundraising professional, the organization recognizes that many roles in the for-profit sector call-for similar professional expertise, therefore CWU is also open to candidates who have had related experience, such as relationship-based sales, at a high level in the for-profit sector.

The V. P. of IA should possess both the vision and ability to present complex information to a variety of audiences in support of the organization’s goals. This leader will cultivate and steward strong and cooperative working partnerships with Board members, major donors and prospects, corporations, foundations, and other non-profit partners, and have the presence and stature to engage the highest levels of leadership in these entities.

The Vice President should therefore be an energetic and entrepreneurial leader, able to direct, motivate and develop professional staff, and possessing the ability to present clear, cogent information about CWU and its priorities both within the organization and externally.

Professional Experience and Personal Attributes

The Vice President for Institutional Advancement should ideally possess the following personal attributes and professional experience:

Personal Attributes

• Unquestioned personal and professional integrity.
• Deep commitment to the mission of CWU.
• Demand of excellence in self and others.
• Strong communication skills, which are capable of reaching across organizational hierarchies, structures, and geographical distances.
• Solid business sense coupled with budgeting expertise and a propensity towards strategic thinking and planning.
• Ability to mentor individuals within the organization.
• Articulate, with proven ability to write effectively and speak persuasively.
• Ability to listen to others and learn from their best ideas - a sense of inquisitiveness and intellectual curiosity.
• High energy level, personable, trustworthy, and diplomatic.
• Love of the team based work environment.
• Flexibility and ability to work well under pressure.
• Keen sense of humor.

Professional Qualifications

• Considerable and demonstrated success in leading fundraising efforts including experience cultivating and soliciting gifts and grants (or sales) of 6-7 figures or more. Experience and relationships with national foundations and major philanthropists is a plus.
• Experience in developing and implementing a comprehensive advancement strategy.
• Experience in identifying, cultivating, and developing a volunteer Board of Trustees.
• Intellectual agility and the ability to think strategically.
• Demonstrated success as an inspirational manager who has considerable experience attracting, developing, and retaining professional staff.
• Proven managerial talent in budgeting, staffing, and performance management.
• Proven ability to develop staff to function effectively with a high degree of versatility and independence.

Minimum Qualifications

In order to be eligible for this position, candidates should possess at least a Bachelor’s degree and a Master’s degree is preferred. Successful applicants should have no less than five to ten years’ progressive management experience (preferably in fundraising, but relationship-based sales will also be considered) culminating in senior-level experience. Candidates of color are strongly encouraged to apply.

Compensation

CWU offers a salary that is competitive with other not-for-profit social service organizations and commensurate with experience; the position also provides full benefits including substantial vacation, health, dental, and life insurance.

Interested candidates should send their resumes to Cynthia King cking@liveworkthrive.org

Corporate and Foundation Relations Coordinator

I. General Summary of Duties: Under the direction of the Director of Development, the Corporate and Foundation Relations Coordinator will provide a full range of pre- and post-award support in identifying and pursuing opportunities for private (corporate and foundation) funding that supports CWU operating and capital fundraising priorities. The Coordinator will report to the Director of Development, under the Vice President of Institutional Advancement, and work closely with the entire development staff. This is a full-time position with a salary range of high $30k to low $40k.

II. Supervisor: Director of Development

III. Essential Duties of The Position:

1. Write, edit, and submit foundation and corporate proposals, reports, and other correspondence with corporate and foundation donors.
2. Assist with corporate and foundation relationship building through networking and partnership meetings in coordination with the Director of Development.
3. Identify and evaluate new sources of potential support in coordination with the Director of Development and program staff.
4. Track proposal deadlines, status, and results.
5. Oversee the acknowledgment and recognition of all corporate and foundation grants.
6. Maintain paper and electronic files of donor correspondence.
7. Maintain and manipulate data in Raiser’s Edge donor database.
8. Provide regular updates to the Director of Development, Institutional Advancement staff, and Institutional Advancement committee on fundraising status.
9. Assist with general operations of the development staff as needed, such as mailings, events, and special activities or campaigns.

IV. Knowledge and Other Requirements:

1. At least two years of experience and demonstrated success in grant-writing.
2. Bachelor's degree required.
3. Excellent written and oral communication skills and strong interpersonal skills.
4. Proficient in Microsoft Word, familiar with other Microsoft programs.Experience with Raiser’s Edge database strongly preferred.
5. A proactive, collaborative, and energetic individual with a commitment to the mission of the organization.

V. Physical Demands / Working Conditions: This will require travel between office locations and at times to meetings throughout the state. Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Work is performed in an office environment. Work may be stressful and fast paced at times. Must be available to work occasional early morning, evening or weekend hours when programs, special meetings or deadlines are involved.

Case Management Supervisor (Master’s Level)

Posted: April 28, 2010

I. General Summary of Duties: The Hastings House program provides temporary congregate shelter for 58 homeless families. Under the direction of the Hastings House Coordinator of Case Management Services, The Case Management Supervisor provides clinical supervision and consultation to members of the Hastings House Case Management Team, in order to ensure the provision of high quality services to shelter guests. These services include, but are not limited to: client orientation, intake and assessment, case management, economic self-sufficiency planning, and general life-skills. The mission of Crittenton Women’s Union, operationalized through program activities, is to assist individuals and families to preserve and maximize their life options and to attain and sustain self-sufficiency and economic independence.

II. Supervisor: Hastings House Coordinator of Case Management Services

III. Essential Duties of the Position

Clinical Supervision and Consultation: Provides regular clinical supervision and consultation to members of the Hastings House Case Management Team. Provides clinical support to Hastings House team to effectively manage crisis situations and ensure that standardized reporting procedures are followed. Reviews intakes and assessments completed by Case Managers to ensure compliance with organizational, programmatic and practice guidelines and standards. Oversees the development of service plans. Convenes and facilitates case conferences as needed around client and service delivery issues. Provides on-call backup to Hastings House staff on a rotating basis with other Housing Department staff. Audits written and electronic case management records documenting client progress in accordance with program standards and contract outcome requirements. Works with the Coordinator of Case Management Services to develop and maintain referral networks. In collaboration with the Coordinator of Case Management Services, evaluates training needs of case management staff, develops, and implements training.

Service Delivery: Oversees case management services and related activities to ensure and support daily operations in accordance with program standards and outcome requirements. Works with Hastings House staff to ensure high quality in areas including, but not limited to: intake, assessment and service planning; ongoing support of families; liaison with and referral to external service organizations, as well as other programs at Crittenton Women’s Union; recordkeeping and reporting around client and program issues. Provides direct services, as needed, to families when necessary for program coverage or to manage crisis situations. Works to ensure effective program participation and adherence to program standards and outcome requirements. Plans and implements all service delivery activities as needed and in collaboration with staff and volunteers. Identifies, recommends, and implements services in response to evolving client and program needs. Collects and processes data and information to meet program requirements and to inform and support decision-making. Supports case managers in their utilization of the Efforts to Outcomes (ETO) database system. Participates in organization-wide efforts to monitor and improve quality of Case Management services. Prepares and disseminates routine and special reports as needed.

External Relations: Serves as liaison to DHCD and other community-based organizations to promote positive working relationships on behalf of client families, promote visibility of the program, and ensure ongoing referrals and effective utilization of Crittenton Women’s Union’s services, and to meet program and contract enrollment and outcome goals. Participates in appropriate community and professional forums as a representative of Crittenton Women’s Union. Develops and strengthens the Program’s referral network.

Miscellaneous: Performs other tasks as required.

IV.Knowledge, Skills & Abilities:

1. Intermediate knowledge of principles, procedures, techniques, trends, and literature of social work (e.g., mental health issues, human development, social policy, developmental disabilities, cultural factors, etc.) in order to meet social work responsibilities.
2. Basic knowledge of principles and procedures of human service supervision, including training and development of paraprofessional case management staff.
3. Intermediate knowledge of principles of mental health education in order to relay/clarify findings, when clinically indicated, to colleagues, community agencies (e.g., Department of Transitional Assistance, Department of Social Services, Social Security Administration, Department of Justice, etc.), interested persons, etc.
4. Basic knowledge of principles of community organization, case coordination, and advocacy to initiate/coordinate service delivery and follow-up services.
5. Intermediate knowledge of scope and activities of public and private health and welfare agencies in order to enhance the level of guest’s welfare and promote families’ long-term stability.
6. Intermediate knowledge of current standards in mental health, public health and public welfare, and Federal and State programs in these fields in order to provide advocacy and enhance guests functioning/access to identified community resources.
7. Intermediate knowledge of recognized treatment interventions such as risk assessment, family, group, and individual psychotherapies, psychosocial education, substance abuse interventions, crisis intervention, etc. in order to address identified service needs.
8. Advanced knowledge of National Association of Social Workers (NASW) Code of Ethics, Board of Behavioral Sciences (BBS) laws, rules and regulations pertaining to the delivery of clinical practice within the institution/parole mental health system in order to ensure professional competence.

V. Educational and Other Requirements: A Master's degree in social work or equivalent discipline required. Two years of post-Master’s experience and Massachusetts professional licensure (LCSW or equivalent) preferred. Proficiency in Spanish helpful.

VI. Physical Demands/Working Conditions: Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Work may be stressful and fast paced at times. May require some evening and weekend hours.

Case Manager – Housing and Family Mobility

Posted: April 28, 2010

I. General Summary of Duties: The Case Manager is responsible for carrying out client support services for the programs of Crittenton Women’s Union. The Case Manager is responsible for all service activities including, but not limited to: outreach and recruitment, case management, general life-skills instruction and the delivery of services consistent with program objectives and standards. The mission of Crittenton Women’s Union, operationalized through program activities, is to assist individuals and families to preserve and maximize their life options and to attain and sustain self-sufficiency and economic independence.

II. Supervisor: Case Management Supervisor

III. Essential Duties of the Position:

Outreach And Recruitment: Conducts client outreach, recruitment, intake and orientation in accordance with organizational and program guidelines and standards; Serves as liaison to other community-based organizations to promote visibility of the program, to insure ongoing referrals and effective utilization of Crittenton Women’s Union's services, and to meet program and contract enrollment and outcome goals; Participates in appropriate community and professional forums as a representative of Crittenton Women’s Union.

Case Management: Conducts client needs assessment and intake; Develops individual client service plan which defines short- and long-term goals; Refers as needed for appropriate service provision and advocates on behalf of clients accordingly; Provides counseling, crisis intervention, remediation and prevention services as needed; Maintains regular contact with clients as specified in service plan and program requirements; Monitors client needs and progress on an ongoing basis and updates service plans regularly; Maintains records and documents client progress in accordance with program standards and contract outcome requirements; Participates in case conferences as needed around client and service delivery issues.

Life-skills Instruction: In accordance with program standards and contract requirements, develops, coordinates and conducts workshops on a variety of topics to support clients to attain and maintain economic independence, self-sufficiency, responsible parenting and family stability. Topics may include, but are not limited to: child development, parenting education, personal health and safety, budget management, nutrition and meal planning, vocational readiness skills, housing search, legal issues and family planning.

Service Delivery: Carries out all services and related activities to insure and support daily operations in accordance with program standards and outcome requirements, including, but not limited to: staff coverage, home visits, liaison and referrals with other service organizations and across programs at Crittenton Women’s Union recordkeeping, and reporting around client and program issues; Works with clients to insure effective participation, consistent attendance and adherence to program standards and outcome requirements; Plans and implements all service delivery activities as needed and in collaboration with staff and volunteers; Identifies, recommends and implements services in response to evolving client and program needs; Collects and processes data and information to meet program requirements and to inform and support decision making; Prepares and disseminates routine and special reports as needed.

Miscellaneous: Performs other tasks as required.

IV. Knowledge and Skills & Abilities:

• Basic knowledge of principles, procedures, techniques, trends, and literature of social work (e.g., mental disorders, human development, social policy, developmental disabilities, cultural factors, etc.) in order to meet psychiatric social work responsibilities.
• Intermediate knowledge of principles of mental health education in order to relay/clarify findings, when clinically indicated, to relatives, community agencies (e.g., Social Security Administration, Department of Social Services, Department of Public Social Services, Department of Justice, etc.), interested persons, etc.
• Basic knowledge of principles of community organization to initiate/coordinate aftercare plans and treatment delivery within the institution/community settings.
• Intermediate knowledge of scope and activities of public and private health and welfare agencies in order to reduce recidivism and enhance the level of guest’s welfare.
• Intermediate knowledge of current standards in mental health, public health and public welfare, and Federal and State programs in these fields in order to provide advocacy and enhance guests functioning/access to identified community resources.
• Intermediate knowledge of recognized treatment interventions such as risk assessment, Cognitive Behavioral Therapy (CBT), behavior modification, family, group, and individual psychotherapies, psychosocial education, substance abuse interventions, crisis intervention, etc. in order to address identified treatment needs.
• Advanced knowledge of National Association of Social Workers (NASW) Code of Ethics, Board of Behavioral Sciences (BBS) laws, rules and regulations pertaining to the delivery of clinical practice within the institution/parole mental health system in order to ensure professional competence.

V. Educational Requirements: At least two years of full-time, or equivalent part-time, professional experience as a clinical social worker after earning a Master's degree in social work. LCSW required.

VI. Physical Demands/Working Conditions: Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Work is performed in an office environment. Work may be stressful at times.

Guest Advocate, Per Diem

• CLIENT MANAGEMENT: Provides client supervision, monitors client activities and enforces program rules and regulations; maintains complete and detailed documentation as required; provides crisis intervention support to all staff and clients by conducting conflict resolution as needed; provides program orientation to new clients.
• SERVICE DELIVERY: Assists Senior Guest Advocate in carrying out all services and related activities to insure and support daily operations in accordance with program standards and outcome requirements; works with clients to insure effective participation, consistent attendance and adherence to program standards and outcome requirements; implements service delivery activities as assigned and in collaboration with staff and volunteers.
• CASE MANAGEMENT: Provides counseling, crisis intervention, remediation and prevention services as needed; maintains regular contact with clients as specified in service plan and program requirements; documents client progress in accordance with program standards and contract outcome requirement; participates in case conferences as needed around client and service delivery issues.
• LIFE SKILLS INSTRUCTION: Plans and implements lifeskills instruction to support clients to attain and maintain economic independence, self-sufficiency, responsible parenting and family stability; maintains accurate records on lifeskills instruction activities and client participation.
• OPERATIONAL SUPPORT: Insures the health and safety of the program and clients by reporting facility and equipment maintenance needs; insures staff coverage and smooth program operations through dependable and punctual attendance for each shift; contacts and identifies available staff member for substitution and informs supervisor of substitution as needed; attends staff meetings.
• ADMINISTRATIVE SUPPORT: Provides administrative support as assigned for organizational and activities, including but not limited to: word processing, data entry, typing, filing, recordkeeping and photocopying.
• ADDITIONAL TASKS FOR OVERNIGHT STAFF: Staff working overnight are to remain awake at all times. Each person working the overnight shift will do an hourly check of all program areas. Since there are two staff on this shift, each will stagger her tour so that there is a check on the hour as well as the half hour. All bedrooms should be checked at 11PM to make sure all residents are accounted for, and to insure that there are no extra "guests" in the rooms. The alarm system should set @ 1AM after final entrance/exit of TRAC staff. Overnight staff will log all significant events/activities before leaving the building at the end of their shift.
• MISCELLANEOUS: Other activities as required to insure the stability and growth of the programs and services of Crittenton Women's Union .

IV. KNOWLEDGE, SKILLS & ABILITIES:

• Ability to follow simple verbal and written instructions
• Ability to communicate effectively with staff and guests.

Part-Time Program Supervisor,12-10pm Saturday & Sunday

II. Essential Duties of the Job: Coordinate Guest Advocates activities and special projects to ensure continuity of care for Hastings House guests. This includes but is not limited to the following:

• Coordination and implementation of new policies and procedures within the housing program
• Assisting with the maintenance of guest files. Ensuring that they are up to date and secure at all times.
• Ensuring that safety rounds are completed
• Conducting quality audits
• Assisting with writing incident reports
• Assisting with problems solving in regards to complex guest and staff relations.
• Scheduling and conducting regular shift meeting
• Ensuring that staff take breaks
• Ensuring that work assignments are complete and the rotation of coverage within the program is taking place.
• Supervise staff in accordance with company policies and procedures. This includes but is not limited to the following:
  • Conducting regular supervision meetings
  • Coaching, establishing employee goals, and career development advice
  • Completing employee performance reviews.
  • On-going employee training
  • Conduct interviews with applicants for vacant positions; provide new employee orientation and training. Complete all new hire paper work that will be turned into Human Resources
  • Assisting with the completion of the staffing schedule
  • Will carry the Program Supervisor Cell phone for call out for one week twice a month
  • Responsible for finding coverage for employee vacations, call-outs, and emergencies.
• Will provide backup coverage where necessary if coverage not found in the absence of the employee
• Will communicate and meet regularly with supervisor.
• Will serve on committees and teams as department representative. Will communicate with Managers
• Other duties as assigned.

III. Knowledge, Skills & Abilities:

• Good communication skills.
• Supervisory experience in a service agency.
• Computer skills including the ability to use Outlook, Word and Excel.
• Ability to understand and follow specific instructions or multi-step procedures, perform simple mathematical computations, and code or complete routine documents and forms
• Skill in the use of basic office equipment.
• Ability to maintain confidentiality of records and information.

V. Educational and Other Requirements: 1-3 years of supervisory experience required within a service agency; degree preferred

VI. Physical Demands/Working Conditions: Requires prolonged walking , sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports. Work is performed in an office environment. Work may be stressful and fast paced at times.

. . . . . . . . . .

If you would like additional information on any of these positions, please contact our Human Resources office at 857.559.2138 or rackerman@liveworkthrive.org.

For consideration for any of the listed positions, submit a cover letter and resume to:
Human Resources
Crittenton Women's Union
Ten Perthshire Road
Brighton, MA 02135
Fax: 617.202.0330 or
E-mail: rackerman@liveworkthrive.org

 

Crittenton Women's Union is an Affirmative Action / Equal Employment Opportunity
employer committed to diversity.